Rainier is intuitive and easy to use! Our clients quickly learn how to use the features they need through the unlimited and free training we provide for any number of users and the extensive online help. These services, for both the website and desktop, are available 24x7 and includes more than 60 short videos. If you encounter something you can't figure out our client services team is always available to help you by calling or emailing them at the contacts shown below. Please note that you must be a current client and login to be able to access most of the support materials listed on this page.
Our video tutorials are available 24 hours a day for your convenience. They cover a wide range of topics from editing your web site to building teams.
Microsoft Windows Media Player required (Download)
Click here for a list of videos.
Here's a sampling of videos:
Our resources section contains the tools that are necessary to work in Rainier:
Access resources page now
- Information on Rainier Desktop Installation
- Downloadable PDF Help Manual
- Status Updates on Twitter.
We regularly update the software with new features and fix issues reported by clients. Click here for release notes and details."
Still can't figure it out? Feel free to e-mail/call us with any additional questions at:
Toll Free Phone: (866) 268-6863
Support Hours: 8:00 AM to 4:00 PM (PST) Purchase Support Hours: Click Here
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